I have just spent an interesting day driving across town from appointment to appointment, talking with clients and also spent time coaching a sales team,a regular commitment I have. The crazy thing is the number of people who are talking down their sales and opportunities at the moment due to the so called "financial crisis". It is my belief that a lot of the attitude and results in the market today are driven by the thinking of the sales people before they even ask for the sale.

The sales team I spent time with today were planning for a reduction in sales for the next few months and didn't really have any hard data to support their planned reduction in sales other than reading negative articles in the newspaper and listening to the TV doom and gloom sayers. They had already decided that sales would fall before they left their office. Their attitude had affected the outcomes, not the customers saying no!

A lot of people are affected by what they hear or what they read and take action based on this negative news. Newspapers and financial journals feed on and thrive in times of doom and gloom. If you are to make a success of your business you must persevere, maintain a positive attitude and adopt an atitude of gratitude. be thankful for the opportunity to have a business, be thankful for the ability to continue to provide outstanding service to your existing clients and the many new clients that you will surely serve if you continue to deliver positive, quality service.

To maintain a positive attitude in negative times takes perseverance, so rally round your team and encourage each other to remain positive and keep making the calls, keep delivering outstanding service and your business will surely prosper in good times and in even better times.

Lindsay Adams
Team Transformer

Labels: gratitude, perseverance, positive attitude, team work