Remarkability
challenging you to bring everything remarkable that you are to everything you do!
Wednesday, 26 November 2008
I left my wallet in a taxi and got it back!
I left my wallet in a taxi yesterday and got it back. What’s more there was nothing missing out of it. I paid the taxi driver and got out of the cab and retrieved my briefcase from the boot. Then I went to put the receipt in my wallet only to discover I don’t have my wallet. By now the taxi has gone and despite the best efforts of the hotel concierge to chase after it, all to no avail. One concierge guy was brilliant in how quickly he telephoned the taxi company and using the cab registration number on my receipt eventually got onto the driver who returned my wallet intact.
Perhaps I was lucky. Perhaps it is because of the overall honesty of the people in Singapore. Perhaps it was the speed of the concierge. The following things I know. I felt encouraged by the good of humanity, that honesty is the best policy, and that little things make a big difference.
Be remarkable
Ian
strategic advisor to difference makers
Perhaps I was lucky. Perhaps it is because of the overall honesty of the people in Singapore. Perhaps it was the speed of the concierge. The following things I know. I felt encouraged by the good of humanity, that honesty is the best policy, and that little things make a big difference.
Be remarkable
Ian
strategic advisor to difference makers
Labels: Ian, leadership
Monday, 3 November 2008
Perseverance and Team Work
I have just spent an interesting day driving across town from appointment to appointment, talking with clients and also spent time coaching a sales team,a regular commitment I have. The crazy thing is the number of people who are talking down their sales and opportunities at the moment due to the so called "financial crisis". It is my belief that a lot of the attitude and results in the market today are driven by the thinking of the sales people before they even ask for the sale.
The sales team I spent time with today were planning for a reduction in sales for the next few months and didn't really have any hard data to support their planned reduction in sales other than reading negative articles in the newspaper and listening to the TV doom and gloom sayers. They had already decided that sales would fall before they left their office. Their attitude had affected the outcomes, not the customers saying no!
A lot of people are affected by what they hear or what they read and take action based on this negative news. Newspapers and financial journals feed on and thrive in times of doom and gloom. If you are to make a success of your business you must persevere, maintain a positive attitude and adopt an atitude of gratitude. be thankful for the opportunity to have a business, be thankful for the ability to continue to provide outstanding service to your existing clients and the many new clients that you will surely serve if you continue to deliver positive, quality service.
To maintain a positive attitude in negative times takes perseverance, so rally round your team and encourage each other to remain positive and keep making the calls, keep delivering outstanding service and your business will surely prosper in good times and in even better times.
Lindsay Adams
Team Transformer
The sales team I spent time with today were planning for a reduction in sales for the next few months and didn't really have any hard data to support their planned reduction in sales other than reading negative articles in the newspaper and listening to the TV doom and gloom sayers. They had already decided that sales would fall before they left their office. Their attitude had affected the outcomes, not the customers saying no!
A lot of people are affected by what they hear or what they read and take action based on this negative news. Newspapers and financial journals feed on and thrive in times of doom and gloom. If you are to make a success of your business you must persevere, maintain a positive attitude and adopt an atitude of gratitude. be thankful for the opportunity to have a business, be thankful for the ability to continue to provide outstanding service to your existing clients and the many new clients that you will surely serve if you continue to deliver positive, quality service.
To maintain a positive attitude in negative times takes perseverance, so rally round your team and encourage each other to remain positive and keep making the calls, keep delivering outstanding service and your business will surely prosper in good times and in even better times.
Lindsay Adams
Team Transformer
Labels: gratitude, perseverance, positive attitude, team work
Thriving when most are simply trying to survive
The following was written recently by David McNally CPAE, a speaking colleague and a builder of our new world:
“I took up the challenge of discovering what it means to be a ‘thriver.’ Here are the results of a survey sent to over six hundred organizations asking them to identify the thrivers in their midst and to describe those people in terms of attitudes and behaviors. Here are the key themes that define how ‘thrivers’ think and act:
Survivors Focus On The Future As Uncertain
Thrivers Focus On The Future As Unlimited
1. Thrivers have a global perspective – The competition created by a global economy has become so rigorous that we are participating in what might be described as an Olympics of Business. Thrivers meet these demands by doing whatever it takes to be ready mentally, physically, and emotionally to compete at the highest level.
2. Thrivers take personal responsibility for their own careers and happiness – George Washington’s comment, “If the citizens of the United States should not be free and happy, the fault will be entirely their own,” summarizes the thriver’s philosophy of life. Rather than make excuses, thrivers make commitments.
3. Thrivers seek to maximize their contribution –Thrivers have a strong need to contribute, to feel that their work is important. Professionally, they are continually creating opportunities to add value, whilst simultaneously ensuring their work is rewarding and fulfilling.
4. Thrivers appreciate their uniqueness - Thrivers understand that while there is always someone who can do something better than they can, there is always something they can do better than anyone else. Rather than being satisfied just to meet standards, thrivers leverage their gifts, talents, skills and abilities to set the standards.
5. Thrivers work in harmony with others – A powerful lesson of the global economy is this: whereas technology is an incredible tool, people are still the artisans. Thrivers understand that to succeed in multi-cultural environments requires the ability to collaborate with a complex mixture of people whose differences deserve to be honored. Rather than wish for conformity, thrivers value diversity.
6. Thrivers know what matters - Thriving is not an appearance but an experience. With all of its absurdities and challenges thrivers have learned that life is the only game in town and they are determined to wholeheartedly participate. Thrivers flourish because they are continually learning, contributing, laughing and loving. Whilst the future may be uncertain, thrivers see the future as unlimited.”
There is no doubt in my mind that ‘thrivers’ are new world builders.
Find out more about David McNally here
Be remarkable
Ian
strategic advisor to difference makers
“I took up the challenge of discovering what it means to be a ‘thriver.’ Here are the results of a survey sent to over six hundred organizations asking them to identify the thrivers in their midst and to describe those people in terms of attitudes and behaviors. Here are the key themes that define how ‘thrivers’ think and act:
Survivors Focus On The Future As Uncertain
Thrivers Focus On The Future As Unlimited
1. Thrivers have a global perspective – The competition created by a global economy has become so rigorous that we are participating in what might be described as an Olympics of Business. Thrivers meet these demands by doing whatever it takes to be ready mentally, physically, and emotionally to compete at the highest level.
2. Thrivers take personal responsibility for their own careers and happiness – George Washington’s comment, “If the citizens of the United States should not be free and happy, the fault will be entirely their own,” summarizes the thriver’s philosophy of life. Rather than make excuses, thrivers make commitments.
3. Thrivers seek to maximize their contribution –Thrivers have a strong need to contribute, to feel that their work is important. Professionally, they are continually creating opportunities to add value, whilst simultaneously ensuring their work is rewarding and fulfilling.
4. Thrivers appreciate their uniqueness - Thrivers understand that while there is always someone who can do something better than they can, there is always something they can do better than anyone else. Rather than being satisfied just to meet standards, thrivers leverage their gifts, talents, skills and abilities to set the standards.
5. Thrivers work in harmony with others – A powerful lesson of the global economy is this: whereas technology is an incredible tool, people are still the artisans. Thrivers understand that to succeed in multi-cultural environments requires the ability to collaborate with a complex mixture of people whose differences deserve to be honored. Rather than wish for conformity, thrivers value diversity.
6. Thrivers know what matters - Thriving is not an appearance but an experience. With all of its absurdities and challenges thrivers have learned that life is the only game in town and they are determined to wholeheartedly participate. Thrivers flourish because they are continually learning, contributing, laughing and loving. Whilst the future may be uncertain, thrivers see the future as unlimited.”
There is no doubt in my mind that ‘thrivers’ are new world builders.
Find out more about David McNally here
Be remarkable
Ian
strategic advisor to difference makers
Labels: Ian, leadership, self-leadership
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