Remarkability

challenging you to bring everything remarkable that you are to everything you do!

Friday, 13 June 2008

Making the extraordinary the new normal

I take my hat off to Belinda a barista at Gloria Jeans Coffee Shop in Border's Bookshop Brisbane. Belinda stunned me recently by saying to me "Good morning Ian would you like your usual."

Most barista's take your name and write it on the cup so as not to confuse orders, not Belinda, she shows genuine care and joy at seeing her customers.

Belinda's behaviour should not be unusual, rather normal practice.

Be remarkable

Ian

strategic advisor to difference makers

Labels: Ian, leadership, role model